The Yacht Concierge, the world’s largest marine concierge specialist is collaborating with RoamingExpert to create a pioneering communications solution for the marine industry.
RoamingExpert Managing Director, Mark Pattman said “We’re thrilled to be working in partnership with one of the world’s largest marine concierge specialists. The Yacht Concierge are extremely passionate about first class customer service, something which RoamingExpert prides itself on offering our clients we look forward to helping those in the yachting industry to save money wherever they sail.”
The Yacht Concierge (TYC) and RoamingExpert’s combined experience and knowledge within the industry create the perfect recipe for tailor made, cost effective and practical roaming packages. All tariffs are offered with a bespoke communications solution to yacht management companies, individual yacht owners, captains and their crew. The Yacht Concierge is also offering an exclusive 15% discount on annual membership to the club, when purchasing any RoamingExpert package before the 31st October 2015.
RoamingExpert has over 15 years’ experience in the telecoms industry, four of them in the yachting industry. The company currently supplies effective data solutions to many yacht owners and crew all over the Mediterranean. Both data only and voice and data tariffs are available. The data only tariffs monthly line rental starts at £75.00 for 5GB inclusive data on a 30 day rolling basis, with larger packages available for up to 500GB. This covers usage in Europe, USA, Australia, South Africa and other countries worldwide.
Several voice and data tariffs bundles are available including EuroTraveller and WorldTraveller depending on where the yacht intends to travel, whilst it is also possible to opt for data only packages or to create an entirely bespoke solution. Payments can be billed and received in either GBP (£), EURO (€) or USD ($) and invoicing will be tailored to the customers requirements, whether that means multiple yachts on one invoice or multiple solutions on one invoice.
Due to the seasonal nature of the yachting industry, RoamingExpert aims to fulfil the need for flexible roaming solutions. The range of tariff’s have been created using information gained from existing customers along with RoamingExpert’s in depth telecoms knowledge. The company’s objective is to ensure that all customers always receive the desired roaming packages to the best rates available.
Customers will be able to take advantage of the following benefits:
- All mobile requirements will be handled by one provider
- Invoices can be tailored to each individual’s requirements
- Access to RoamingExpert’s online portal where call data usage and invoices can be viewed
- Monitoring of multiple yacht usage by management companies-500GB inclusive data per sim, however, usage can continue beyond this upon request
The Yacht Concierge CEO, Michael Newton-Woof spoke of the reasoning behind the partnership and telecoms product launch as he said: “We are excited to be collaborating with RoamingExpert, combining our market reputation, experience and knowledge. We have partnered to offer the marine industry as a whole direct access to this extremely competitive, complete, marine communications solution.”
“At TYC we are passionate about creating the best customer experience, we value all of our members and focus on making their lives easier, in whatever way we can. Our partnership with RoamingExpert is another way that we can give people an easier life, ensuring that they have one less thing to worry about when on board.”